IT FAQ

Where can I find help if I am having trouble with Northern Seminary technology?

What is my student login information?

What is my student login information used for?

Can I share my username and password with others? 

How do I connect to Northern Seminary campus wifi?

What do I do if my computer or mobile device will not auto setup with the wireless network?

Where can I find help on using my Northern Seminary student email?

Am I able to forward my school emails to another account?

How much will I be charged for copies?


Where can I find help if I am having trouble with Northern Seminary technology?

If you are having trouble with Northern Seminary technology, please read though the IT FAQ section on the seminary website. If you are not able to find a resolution to your issue, please send an email to . Please include a descriptive subject line (ex. Help with Moodle, or Email Issue) and include a complete description of your problem and what you have done to fix it.  We will respond as soon as possible to your help request. If you have updates to your help request, please reply to the emails you receive back from us.

What is my student login information?

When you were first admitted to Northern seminary you received an email with all of your login information. If you have lost that information, please submit a help request to  and we will help you retrieve that information.

What is my student login information used for?

Your student login information is used for all electronic access at Northern Seminary. This includes the Student Portal, Moodle (Online Classes), Student Email, campus wifi, and campus computers.

Can I share my username and password with others? 

Please do not share your username or password with others as they will have full access to any system that you have access to. This is for your own protection.

How do I connect to Northern Seminary campus wifi?

Northern Seminary supplies wifi access in all of its educational buildings. Our wifi system will require you to login 4 times a year (every 3 months) on each device that you connect to the network. Below are links to directions to setup wifi on your devices.

Windows Wifi Setup Instructions

Mac Wifi Setup Instructions

iOS Wifi Setup Instructions

Android Wifi Setup Instructions

What do I do if my computer or mobile device will not auto setup with the wireless network?

There are so many operating system versions that it is impossible to have an automatic setup for every configuration. If you have issues setting up wifi, please setup your device using the manual setup guide below.

Manual Wifi Setup Instructions

Where can I find help on using my Northern Seminary student email?

Click here to find help for your Northern Seminary student email.

Am I able to forward my school emails to another account?

Click here for instructions and a video on forwarding your student email.

How much will I be charged for copies?

Each student receives 100 printouts/copies each regular term for the computer lab or the library. Copies over 100 are billed at 5 cents. In Summer Term, all copies are billed at  5 cents each.

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